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Helpdesk & Remote PC

Shut Up And Reboot
Shut Up And Reboot! is an affordable, easy to use, multi-user ready help desk program. This new version has a totally redesigned interface and includes several integrated charts and graphs. Query and Report Wizards make it easy to analyze data.
Downloads: 309 Updated: 3/14/2011
License: Shareware Added: 6/3/2007

Request Tracker
For help desks or any type of call center. Quickly build a database to manage and track requests made by customers. Easily search the database of past problems and solutions. Output your data to reports, html pages or export to other software.
Downloads: 116 Updated: 3/14/2011
License: Shareware Added: 6/3/2007

ReplyButler: Outlook boilerplate texts
Do get lots of e-mail? You need ReplyButler! Your personal Butler prewrites the addressing in the mails, administrates your text modules / boilerplate texts and sorts your e-mails into folders. Try it now!
Downloads: 70 Updated: 3/14/2011
License: Freeware Added: 3/14/2011

RemotePass Access
RemotePass enables you to take over any computer from anywhere in less than 10 seconds! The only requirement is an internet connection! RemotePass works transparantly through Firewalls, Proxy servers and any other type of security device!
Downloads: 120 Updated: 3/14/2011
License: Commercial Added: 6/3/2007

QUAD Help Desk Pro Edition 2006
Affordable, easy to user, multiuser ready windows based customer support software with user logins and procedure security. QUAD Help Desk Pro Edition 2006 is easy enough to get installed and in operation on your lunch hour. No per user charges.
Downloads: 289 Updated: 3/14/2011
License: Commercial Added: 6/3/2007

Problem Solved
Problem Solved! 4.6 is an easy to use help desk program with both a Windows and web interface for recording, updating and reporting on problems and their solutions. It also allows for quick updating of PC, software and peripherals inventory.
Downloads: 222 Updated: 3/14/2011
License: Shareware Added: 6/3/2007

Polar Help Desk Free
Polar Help Desk Free is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.
Downloads: 287 Updated: 3/14/2011
License: Freeware Added: 6/3/2007

Polar Help Desk
Polar Help Desk is a web based help desk that helps you organize support department. With email integration, incident management, enables your organization to manage support services to your employees and customers through a help desk portal.
Downloads: 313 Updated: 3/14/2011
License: Demo Added: 6/3/2007

NET TV
Watch +2000 Worldwide Channels on your Pc/laptops Free Using just internet connection.No additional hardware require.No TV Tuner Card,No Satellite Dish,No Set-Top Box,No Tv antenna ever required.
Downloads: 235 Updated: 3/14/2011
License: Shareware Added: 6/3/2007

MuRD
Run multiple Remote Desktops inside a single window with a tabbed interface. Using a connection manager you can arrange your remote desktop connection settings logically according to how you work. Designed for IT Support Professionals.
Downloads: 191 Updated: 3/14/2011
License: Shareware Added: 6/3/2007

MGCS
MGCS version 2006 includes an easy to use desktop application, with a redesigned web interface and new Pocket PC applet. All three components can work together and are included in the license price. Ideal for a single user or small support staff.
Downloads: 101 Updated: 3/14/2011
License: Demo Added: 6/3/2007

MediaHeal for Removable Disks
MediaHeal for Removable Disks recovers files from damaged Iomega ZIP/Jazz/Clik! cartridges, LS-240 diskettes and other magneto-optical media.
Downloads: 183 Updated: 3/14/2011
License: Shareware Added: 6/3/2007

MediaHeal for Hard Drives
MediaHeal for Hard Drives retrieves files from corrupted hard disks. MediaHeal for Hard Drives scans corrupted file system and saves the recovered files and folders into a folder on a safe drive. Supported are NTFS, FAT12, VFAT12, FAT16, FAT32.
Downloads: 229 Updated: 3/14/2011
License: Shareware Added: 6/3/2007

MediaHeal for Diskettes
MediaHeal for Diskettes retrieves files from corrupted floppy disks. All kinds of diskettes are supported. MediaHeal for Diskettes rRestores the complete folders tree structure including subfolders and files within.
Downloads: 104 Updated: 3/14/2011
License: Shareware Added: 6/3/2007

MediaHeal for CD and DVD
MediaHeal for CD and DVD retrieves data from damaged Compact Disks and DVDs of all types (CD-R/RW, DVD+/-R, DVD+/-RW, DVD-RAM).
Downloads: 191 Updated: 3/14/2011
License: Shareware Added: 6/3/2007

ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Mgmt software whose features include software license tracking, contract mgmt, purchase mgmt & knowledge mgmt functionalities. ITIL ready version is also available
Downloads: 113 Updated: 3/14/2011
License: Freeware Added: 3/14/2011

logonmypc
LogOnMyPC is the next level Web-based service that allows you to remote control your office PC or network from any Internet-connected computer include wireless PDA even if both sides behind firewall.
Downloads: 200 Updated: 3/14/2011
License: Shareware Added: 6/3/2007

LiveChat
LiveChat is an online chat software solution for online customer service and support sales through website. LiveChat allows website owners to provide support over free live chat, invite website visitors to chat and never miss any sales opportunity.
Downloads: 80 Updated: 3/14/2011
License: Commercial Added: 3/14/2011

File System Auditor
File System Auditor audits, reports and alerts on Windows file server activity, showing who touched which files and folders, when and on what server.
Downloads: 259 Updated: 3/13/2011
License: Demo Added: 6/2/2007

Enterprise Security Reporter
Enterprise Security Reporter automates the documentation of Windows security for compliance audits and security reviews, preventing data theft, protecting confidential records and meeting regulatory requirements.
Downloads: 388 Updated: 3/13/2011
License: Demo Added: 6/2/2007