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Helpdesk & Remote PC

Jitbit HelpDesk
Jitbit Help-Desk - customer support and knowledge-base software based on ASP.NET. Jitbit HelpDesk is a web based help desk support software ("trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere via Web.
Downloads: 167 Updated: 7/17/2011
License: Demo Added: 6/3/2007

Web Invoice
A Web Based Invoicing and Helpdesk System which allows you to Create Invoices, Preset Services, Discounts, Appointments, Estimates, and much more, while having the Ability to Manage End-Users, process credit cards and PayPal and create Service re...
Downloads: 94 Updated: 7/8/2011
License: Demo Added: 7/8/2011

AtCursor
AtCursor brings all tools required in searching for or providing support information about any windows application right at the tip of cursor � automatic web search, blog editor, screenshot capture, bookmarks and discussion threads.
Downloads: 72 Updated: 7/7/2011
License: Demo Added: 7/7/2011

sitewebdesk
Help desk software solutions from sitehelpdesk.com. Designed for Customer support over the web.
Downloads: 68 Updated: 7/6/2011
License: Demo Added: 7/6/2011

NeuQs Free Help Desk
Whether you are looking for help desk software to support your own company users, or are a support organization looking after multiple companies with many sites, NeuQs Free Help desk will ensure you deliver professional levels of service.
Downloads: 132 Updated: 7/4/2011
License: Freeware Added: 7/4/2011

Omnistar Help Desk Software Solution
Omnistar Help Desk Software is a customer support software solution that allows you to log issues in a web based ticket system, chat with your site’s visitors and create a comprehensive web based knowledgebase.
Downloads: 150 Updated: 3/15/2011
License: Commercial Added: 10/21/2010

LanAudit Remote Control
With PC-Monitor you can remotely control any computer as if you were sitting right in front of it - even through firewalls.Allows the Network Administrator to view and control network computers, having the remote desktop on the screen of his own PC.
Downloads: 142 Updated: 3/15/2011
License: Shareware Added: 10/20/2010

ManageEngine Desktop Central MSP
Desktop Central MSP is a web-based Windows Desktop Management software that helps managed service providers to efficiently manage their customers' desktops and servers.
Downloads: 152 Updated: 3/15/2011
License: Commercial Added: 8/14/2010

Omnistar Help Desk Software
Omnistar Live is a dynamic helpdesk ticket software solution that combines ticket tracking, chat support and knowledgebase management into one centralized user friendly interface.
Downloads: 127 Updated: 3/15/2011
License: Commercial Added: 7/29/2010

ManageEngine Desktop Central
This Enterprise Desktop Management Software provides Software Deployment, Patch Management, Asset Management, Remote Desktop Sharing, Service Pack Deployment, Configurations, Active Directory Reports, User Logon Reports and Windows System Tools.
Downloads: 116 Updated: 3/15/2011
License: Commercial Added: 6/29/2010

MediaHeal for Virtual Drives
MediaHeal for Virtual Drives recovers files from damaged virtual disks (.vhd, .vmdk). Supported virtual drive formats: VMDK, VHD, IMG, OVA, XVA with FAT or NTFS file systems. The recovered data is saved into a new user-selected location.
Downloads: 188 Updated: 3/15/2011
License: Shareware Added: 3/1/2010

SupportSmith IT Support
SupportSmith v2 IT Support offers professional and company users the necessary resources to quickly establish secure connections between computers. File Transfer and Remote Shell tools included. No open ports required. Connect quickly and safely!
Downloads: 124 Updated: 3/15/2011
License: Demo Added: 3/15/2011

LiveHelpNow
Help Desk and Customer Service Software by LiveHelpNow. Improve support, increase sales. Used by 20000+ companies
Downloads: 78 Updated: 3/15/2011
License: Freeware Added: 10/30/2009

Jet Service Desk
High-speed HelpDesk/Service Desk system which includes following workflows: Request Management, Incident Management, Problem Management, Change Management, Service Asset and Configuration Management, Service-Level Management, Knowledge Management.
Downloads: 144 Updated: 3/15/2011
License: Shareware Added: 10/27/2009

HelpSTAR - Help Desk Software
Help Desk Software (from $4995, 45 day MBG) HelpSTAR supports ITIL processes for best-practice service management, including: · Problem Management and Incident Management · Change Management · Knowledge Management
Downloads: 143 Updated: 3/15/2011
License: Shareware Added: 10/24/2009

VersaSRS HelpDesk
FREE advanced, powerful and feature rich 100% browser based Help Desk. What makes versaSRS HelpDesk stand out from the crowd is its unique desktop application style 'look and feel'.
Downloads: 223 Updated: 3/14/2011
License: Freeware Added: 6/4/2007

VerifyMyPC
VerifyMyPC is the change tracking and management tool that watches for important changes to computers running Microsoft Windows NT/2000/XP/2003/Vista. Reduce technical support times from 2 hours to 5 minutes by tracking important changes to systems.
Downloads: 199 Updated: 3/14/2011
License: Shareware Added: 6/4/2007

SRM Help Desk 2005
A comprehensive IT Help Desk program that makes it easy to record, update and report on Users, Support Requests, Computers, Software, Peripherals and more. Very intuitive and easy to filter, query and report on data. Web interface included.
Downloads: 256 Updated: 3/14/2011
License: Shareware Added: 6/3/2007

SMP 2011
SMP is real-time and interactive PC inventory and help desk software for enterprises. SMP enables you to examine your hundreds or thousands of Windows PC's hardware and software automatically, manage risk by checking unauthorized changes.
Downloads: 59 Updated: 3/14/2011
License: Shareware Added: 3/14/2011

Sinergia Help Desk
Sinergia is an open source, web based, help desk solution, developed in C# using version 3 of the .NET framework. Among the supported features are: Case Management, Case Type customization. Reports. Query case history. Users management.
Downloads: 269 Updated: 3/14/2011
License: Freeware Added: 6/3/2007

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